Cancellation & Refund Policy
Last updated: 13 September 2026
This policy explains how you can cancel your Auto SoundBox subscription and when you can ask for a refund. Auto SoundBox is a digital service provided by With You Inc. ("we", "us"). There is no physical product, no shipping and no delivery: what you buy is access to the app's paid features for a billing period. This policy is part of our Terms of Service.
1. What you are paying for
Auto SoundBox Premium is a monthly subscription (the price and billing period are shown in the app before you pay). It starts with a trial set up through a small one-time UPI payment, as shown at checkout. After the trial period, the monthly fee is charged automatically through the UPI autopay you approved, until you cancel. Add-on features that are offered free for a period (for example Passbook) are not charged separately during that period; if a separate price ever applies, it is shown in the app before it starts.
2. Cancelling
You can cancel at any time, and you do not need to give a reason. Cancellation stops future charges; it does not end the period you have already paid for. You keep Premium until the end of the current billing period, after which the app returns to the free features.
- In your UPI app: open the autopay / mandate section (GPay, PhonePe, Paytm and others all have one), find Auto SoundBox and pause or cancel the mandate. This takes effect immediately and is the quickest way.
- By writing to us: email upi-soundbox-support@withyou.club from the email address you signed in with, and we will cancel it for you within 2 working days.
To avoid being charged for the next month, cancel before the renewal date shown in the app. A charge that has already gone through on the renewal date is not reversed by cancelling afterwards.
3. No refunds
Because the service is delivered immediately and in full for each billing period, all charges are final and non-refundable. This includes the trial payment, the monthly fee, and any add-on price shown in the app. We do not refund for a billing period you have partly used, for not using the app, for a change of mind, or for a phone, notification, SMS or UPI app setting that stopped the app from working. Cancelling stops future charges; it does not reverse a charge that has already gone through.
4. Billing questions
If you believe a charge is wrong, for example you were billed twice for the same period, email upi-soundbox-support@withyou.club or use the contact page within 30 days of the charge, with the email address you signed in with and the UPI transaction reference from your UPI app or bank message. We reply within 2 working days and will look into it.
5. Play Store purchases
Subscriptions are billed through UPI autopay, not through Google Play billing, so Google Play's refund process does not apply. If you were ever billed through Google Play for this app, that charge is governed by Google Play's refund policy.
6. Changes
We may update this policy from time to time. The date at the top shows the current version. Changes apply to charges made after the date of the change.
7. Contact
Questions about cancellation or refunds? Use our contact page or email upi-soundbox-support@withyou.club.
Registered company: Canak Innovations Pvt. Ltd. You can also reach us by phone at 9035488367 or by email at support@withyou.club.